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Luke Leather
Limited Warranty (5 Years)
TO REDEEM YOUR WARRANTY YOU
MUST...
1-Be the original consumer and
have purchased Luke Leather
Furniture from one of our
authorized dealers.
2-Provide a copy of the original
dealer receipt or other proof of
purchase.
3-Send digital pictures via
email to
lukeleather@bellsouth.net
along with explanation and
nature of claim within 5 days of
receipt of goods.
ADDITIONAL LIMITATIONS
1-Luke Leather reserves the
right to void the warranty if
the product is used for but not
limited to commercial purposes
such as hotel or motel.
2-Luke Leather reserves the
right to void the warranty on
the leather if a cleaning or
conditioning product has been
used and the leather begins
cracking or peeling or fading.
3-Luke Leather reserves the
right to first have the product
repaired in the customer’s home
if repairable. If not replacing
the product will be the final
option. Luke Leather reserves
the right to choose to replace
the product only if it is deemed
to be non repairable, due to
manufacturer defect. If problems
are due to customer abuse or
neglect, Luke Leather reserves
the right not to replace the
said furniture.
4-If the replacement option is
chosen, Luke Leather will
replace only when defective, non
repairable piece is received
safely back into our warehouse
wrapped as it was received.
LUKE LEATHER WARRANTY DOES
COVERS THE FOLLOWING:
1-Frame: If the frame is deemed
to be defective due to faulty
workmanship.
2-Genuine Leather: If the
leather peels or fades and no
external cleaning solution has
been applied.
3-Wooden Legs: If the finish on
the legs begins to peel or
flake, we can elect to replace
the feet.
4-European elastic webbing: If
the system should fail due to
faulty workmanship.
LUKE LEATHER WARRANTY DOES NOT
COVER THE FOLLOWING:
1-Improper Handling and
delivery by freight company or
dealer delivery: Scuffs, Tears,
surface burns, busted frames,
all of which would be deemed to
be freight related and or
customer neglect.
2-Cushions: It is normal to
experience slight to moderate
decompression as you use your
furniture.
3-Genuine Leather Natural
Characteristics: Leather has
natural scars, range marks.
These attributes are considered
to be the thumbprint of nature.
DO’S & DON’TS OF CARING FOR YOUR
LEATHER FURNITURE
1-Do: Wipe your furniture down
with a damp cloth once a month.
Please alternate your
positioning in the areas where
you sit. We ask you to keep your
leather furniture at least 2
feet from an air duct.
2-Do Not: Expose your leather
furniture to direct Sunlight.
Please do not sit n your
furniture with wet clothing on.
Do not use harsh abrasives on
your leather furniture, only
soap and water.
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